Reel Joy collects only the data needed to run the app: device model, OS version, network status, non-trackable diagnostic identifiers, crash logs, and in-app interaction records. The Advertising Identifier (IDFA) is collected only with your explicit App Tracking Transparency consent and can be revoked in iOS Settings at any time. We never sell, rent, or trade your personal data. To exercise your access, correction, deletion, or consent-withdrawal rights, email [email protected]. This summary is a convenience only; the full policy below governs.
This Privacy Policy applies to the Reel Joy mobile application (hereinafter referred to as the "App") and all associated services operated by us. This policy governs the collection, use, storage, processing, disclosure, and protection of personal information of all users who access and use our App services.
We strictly comply with the Apple App Store Review Guidelines, Google Play Developer Policies, the European General Data Protection Regulation (GDPR), Brazil's General Data Protection Law (LGPD), and other applicable global data protection laws and platform rules. We adhere to the principles of legality, necessity, transparency, and security in all user data processing activities, and fully protect users' legitimate privacy rights and interests.
By accessing, registering for, and using our App and related services, you voluntarily acknowledge, understand, and agree to all terms of this Privacy Policy. If you do not agree to any terms herein, please stop using our services immediately.
1. Data Collection and Usage Rules (iOS Compliant)
We only collect user data that is necessary for normal service operation. No data will be collected in advance, silently, or in the background without user authorization. All data collection behaviors comply with iOS privacy permission specifications and user explicit consent requirements.
1.1 Types of Collected Data
Automatically Collected Usage Data (Non-sensitive, Service Necessary)
When you use our App on iOS devices, we automatically collect the following minimal data to ensure basic service operation, with no background unauthorized collection:
- Device basic information: device model, mobile operating system version, device type
- Network information: device IP address, network environment status
- Device identifiers: unique device diagnostic identifiers (non-user-trackable identifiers)
- App diagnostic data: normal operation logs, crash logs for service optimization
User-Authorized Additional Data (Collected Only With Explicit Consent)
We will only collect the following data after you actively authorize the corresponding iOS system permissions, and you may revoke your authorization at any time via your device system settings:
- Advertising Identifier (IDFA): Used for personalized advertising delivery and advertising effect statistics. If you enable the "Limit Ad Tracking" function in iOS system settings, we will stop collecting and using your IDFA.
- App interaction records: user operation behaviors, service usage records, and functional interaction data generated during App use
1.2 Purposes of Data Use
All collected data is used only for the following explicit, legitimate purposes, and will not be used for any unstated commercial or tracking purposes:
- To provide, maintain, optimize, and stabilize our core App services, fix program failures, and improve user experience
- To perform contractual service obligations, including processing user service applications, purchase agreements, and fund withdrawal requests, and ensuring safe and timely fund settlement
- To respond to user consultation, feedback, and service requests, and conduct necessary user communication via legitimate electronic channels
- To conduct anonymous data statistics and usage trend analysis, evaluate service and marketing activity effects, and iterate and upgrade product functions
- To prevent illegal operations, fraud, and security risks, and protect the safety of user accounts and service environment
All user data will be stored locally on your device or on encrypted servers of our formal service providers, with no unauthorized data upload or transmission.
2. Personal Data Sharing and Disclosure
We will never sell, rent, or trade your personal data for commercial purposes. We only share your data in the following compliant scenarios, and all third-party recipients will sign data confidentiality agreements and strictly abide by global privacy laws:
- Service Providers: Share minimal necessary data with third-party technical service providers (cloud services, operation maintenance, customer support) to assist in service operation, data statistics, and technical optimization.
- Affiliated Entities: Share data within our affiliated group companies, all of which shall comply with this Privacy Policy and data protection regulations.
- Business Partners: Share data only for delivering agreed product services and preferential activities, with no excess data disclosure.
- Explicit Consent Scenarios: Conduct data sharing only with your independent, explicit authorization.
2.1 Special Scenario Disclosure
Business Transaction Disclosure
In the event of company merger, acquisition, asset transfer, or other equity and asset transactions, your personal data may be transferred as part of business assets. We will notify users of data changes in advance and ensure the successor assumes corresponding data protection obligations.
Legal Mandatory Disclosure
We may disclose user data when required by national laws, regulations, judicial rulings, or legitimate official requests from government law enforcement departments, for the purposes of complying with legal obligations, preventing illegal acts, protecting public safety, and safeguarding legitimate legal rights.
3. Third-Party Service & SDK Compliance Disclosure (iOS Mandatory)
Our App integrates third-party advertising and technical service SDKs to support normal service operation and advertising display functions. These third-party platforms may collect and process partial user data independently, and their data processing behaviors are governed by their official privacy policies rather than this policy.
We have strictly verified the compliance of all third-party SDKs, and will only authorize them to collect minimal necessary data. The third-party service providers and their official privacy policy links are as follows:
- AppLovin: https://www.applovin.com/privacy
- Mintegral: https://www.mintegral.com/en/privacy/
- Pangle: https://www.pangleglobal.com/privacy/
- Google: https://policies.google.com/privacy
- Facebook: https://facebook.com/privacy/policy
- Unity: https://unity.com/legal/privacy-policy
We will regularly supervise the data processing behaviors of third-party partners to ensure compliance with iOS and global privacy regulations.
3.1 Short Video Content Copyright Authorization
All short video, drama and related audiovisual content displayed and played within the App is legally authorized by Pangle. We have obtained formal, valid commercial copyright authorization qualifications for all licensed short video content through official cooperation with Pangle. All copyrighted content involved in the App is used strictly within the scope of authorized rights and purposes, complying with global copyright protection laws, platform content review rules and intellectual property compliance requirements. We will not use, disseminate or authorize third parties to use the licensed copyrighted content beyond the agreed scope, and strictly protect the legitimate intellectual property rights of Pangle and relevant copyright owners.
4. Data Security Protection Measures
We adopt industry-standard technical encryption, access control, and hierarchical management measures to fully protect user personal data, including data encryption transmission, encrypted storage, server security isolation, and staff operation permission management.
We establish complete data security emergency mechanisms to timely respond to data leakage, loss, and tampering risks. In the event of a data security incident, we will promptly take remedy measures and notify users and regulatory authorities in accordance with legal requirements.
You acknowledge that internet data transmission and electronic storage cannot achieve 100% absolute security. We will try our best to protect your personal data, but do not bear absolute security guarantee obligations beyond industry technical standards.
5. User Legitimate Data Rights
In compliance with GDPR, LGPD, CCPA and other global laws, you enjoy the following data rights during our service use:
- Right of Access: You may apply to inquire about the personal data we have collected and stored about you.
- Right of Correction: You may request us to correct inaccurate or incomplete personal data.
- Right of Deletion: You may request us to delete your personal data when the data is no longer necessary for service purposes or you withdraw consent.
- Right of Withdrawal of Consent: You may withdraw your authorization for data collection and use at any time via iOS system settings or contacting us. Withdrawal of consent will not affect the legality of previous data processing behaviors.
- Right of Objection: You may object to our personalized data analysis and targeted advertising services.
6. Third-Party Links Disclaimer
Our App may contain links to external third-party websites and service platforms. We have no control over the content, privacy policies, and operation rules of third-party platforms. Your access and use of third-party services shall be subject to their independent privacy terms. We shall not be liable for any personal data risks arising from your use of third-party services.
7. Policy Updates and Notification Rules
We reserve the right to update and revise this Privacy Policy irregularly in response to business adjustments, technical upgrades, and legal rule updates.
After the policy is revised, we will update the "Last Updated" date on this page, and notify you via in-app pop-up notices, system reminders, or email before the revised policy takes effect. Your continued use of the App after the policy update takes effect means you accept the revised terms.
8. Contact Us
If you have any questions, suggestions, or rights application demands regarding this Privacy Policy and personal data processing, please contact us via our official email:
Email: [email protected]